Worldwide Service and Support
Find the service center nearest to you
Return Product Online Request Form
Return Product Request Fax Form
Register your CPI Satcom products online
Return Product Online Request Form
Return Product Request Fax Form
Register your CPI Satcom products online
CPI Satcom is there when and where you need it
24 Hour Phone Support
Customers can call CPI Satcom's 24 hour Hotline at +1 (650) 846-3600 or toll free in the U.S. and Canada at +1 (800) 231-4818, seven days a week for technical assistance.Maintenance Agreements
CPI offers Product Maintenance Agreements, which can be customized to meet your individual requirements. Agreements can include installation, maintenance and emergency provisions.On-Site Installation Assistance
CPI offers customer on-site installation assistance.Training
CPI offers training classes at CPI Satcom Division Service Centers or at the customer's site. Classes include: amplifier maintenance, board level replacement, troubleshooting and frequency tuning of klystron power amplifiers.Spares
CPI Satcom maintains a wide inventory of current and out-of-production TWTs, klystrons and spare parts to support your needs. Klystrons can be purchased on a 24 to 48 hour emergency basis by dialing +1 (905) 702-2203, or +1 (800) 267-JETSAT [+1 (800) 267-538728] when the office is closed. For all other spares orders, including non-emergency klystron orders, please contact your local representative, call +1 (650) 846-3803, or email .Regional Service Centers
The Americas
| Area | Location | Phone |
| Brasil | Hortolandia, Brasil | +55 (19) 3031-9600 |
| Eastern North America and Carribean | Georgetown, Canada | +1 (732) 727-6300 |
|
Western North America and South America (excluding Brasil and Peru) |
California, United States |
+1 (800) 231-4818 +1 (650) 846-3600 (24 hour telephone support) |
| Peru | Lima, Peru |
+51 (1) 372-0210 or +51 (1) 271-4101/ FAX +51 (1) 372-0278 |
Asia and Pacific
| Area | Location | Phone |
| China | Nanjing, China | +(86-25) 8342-2679 |
| Far East | Singapore | +(656) 6225-0011 |
| India |
Northeast - Kolkata North/NW - Noida South - Bangalore |
+91 (33) 2357 8947 +91 (120) 433 5650 +91 (80) 2351 4651 |
| Indonesia | Cikarang, Indonesia | +62 (022) 200-9475 |
| Japan | Tokyo, Japan | +(81-3) 3648-4671 |
| Taiwan | Taipei, Taiwan | +886-2-8792-2777 |
Europe, Africa, and The Middle East
| Area | Location | Phone |
| Eastern Europe | Moscow, Russia | +(7-095) 956-3424 |
|
Western Europe, Middle East, and Africa (except South Africa) |
Harderwijk, Netherlands | +31 (341) 414500 |
| South Africa | Centurion, South Africa | +(27-12) 665-0330 |