Communications & Power Industries

Worldwide Service and Support

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CPI Satcom is there when and where you need it

24 Hour Phone Support
Customers can call CPI Satcom's 24 hour Hotline at +1 (650) 846-3600 or toll free in the U.S. and Canada at +1 (800) 231-4818, seven days a week for technical assistance.
Maintenance Agreements
CPI offers Product Maintenance Agreements, which can be customized to meet your individual requirements. Agreements can include installation, maintenance and emergency provisions.
On-Site Installation Assistance
CPI offers customer on-site installation assistance.
Training
CPI offers training classes at CPI Satcom Division Service Centers or at the customer's site. Classes include: amplifier maintenance, board level replacement, troubleshooting and frequency tuning of klystron power amplifiers.
Spares
CPI Satcom maintains a wide inventory of current and out-of-production TWTs, klystrons and spare parts to support your needs. Klystrons can be purchased on a 24 to 48 hour emergency basis by dialing +1 (905) 702-2203, or +1 (800) 267-JETSAT [+1 (800) 267-538728] when the office is closed. For all other spares orders, including non-emergency klystron orders, please contact your local representative, call +1 (650) 846-3803, or email .

Regional Service Centers

The Americas
Area Location Phone
Brasil Hortolandia, Brasil +55 (19) 3031-9600
Eastern North America and Carribean Georgetown, Canada +1 (732) 727-6300
Western North America
and South America
(excluding Brasil and Peru)
California, United States +1 (800) 231-4818
+1 (650) 846-3600

(24 hour telephone support)
Peru Lima, Peru +51 (1) 372-0210 or
+51 (1) 271-4101/
FAX +51 (1) 372-0278
Asia and Pacific
Area Location Phone
China Nanjing, China +(86-25) 8342-2679
Far East Singapore +(656) 6225-0011
India Northeast - Kolkata
North/NW - Noida
South - Bangalore
+91 (33) 2357 8947
+91 (120) 433 5650
+91 (80) 2351 4651
Indonesia Cikarang, Indonesia +62 (022) 200-9475
Japan Tokyo, Japan +(81-3) 3648-4671
Taiwan Taipei, Taiwan +886-2-8792-2777
Europe, Africa, and The Middle East
Area Location Phone
Eastern Europe Moscow, Russia +(7-095) 956-3424
Western Europe,
Middle East, and Africa
(except South Africa)
Harderwijk, Netherlands +31 (341) 414500
South Africa Centurion, South Africa +(27-12) 665-0330