Antenna Technologies

Worldwide Service and Support

24/7/365 Customer Support

Customer Care is CPI Antenna Technologies' initiative to provide superior customer satisfaction in all areas of its operations. CPI Antenna Technologies' Customer Care team is available 24 hours a day, seven days a week, 365 days a year to assist you with finding the right answers to your questions about our products and services.

Returns: All returned products and materials require a Returned Materials Authorization (RMA) number before CPI Antenna Technologies can accept your shipment.

  • For a CPI Antenna Technologies RMA number (except for CPI Antenna Technologies Malibu and Orbital Systems): Complete and submit the Contact CPI SAT Customer Care Services form
  • For a CPI Antenna Technologies Malibu Operations RMA number: Call +1 (770) 689-2040 or email [email protected]
  • For a CPI Antenna Technologies Orbital Systems Operations RMA number: Call +1 (972) 915-3669 or email [email protected]

In addition to providing the RMA number, CPI Antenna Technologies will inform you of possible evaluation charges for non-warranty item, and provide detailed instructions for methods of packing and shipping your returned items. For international customers, CPI Antenna Technologies also requires that your U.S. Export license be current prior to shipment of your RMA items.


Spares: CPI Antenna Technologies maintains a wide inventory of spare parts to support your needs. Contact your local representative.
Maintenance Agreements: CPI offers Product Maintenance Agreements, which can be customized to meet your individual requirements. Agreements can include installation, maintenance and emergency provisions.
Onsite Installation Assistance: CPI offers customer onsite installation assistance.
Training: CPI Antenna Technologies offers training classes at several of its locations or at the customer's site. Classes include: operating instruction and periodic maintenance, board level replacement and troubleshooting of antenna systems.