Worldwide Service and Support
24/7/365 Customer SupportCustomer Care is CPI SAT's initiative to provide superior customer satisfaction in all areas of its operations. CPI SAT's Customer Care team is available 24 hours a day, seven days a week, 365 days a year to assist you with finding the right answers to your questions about our products and services.
For CPI SAT Customer Care (previously GD SATCOM Technologies):Call +1 (770) 689-2040, email or complete and submit the CPI SAT Customer Care Services form
For CPI SAT Malibu Operations Customer Support:Call +1 (805) 383-1829 or email
For CPI SAT Orbital Systems Operations Customer Support:Call +1 (972) 915-3669 or email
Returns: All returned products and materials require a Returned Materials Authorization (RMA) number before CPI SAT can accept your shipment.
- For a CPI SAT RMA number (except for CPI SAT Malibu and Orbital Systems): Complete and submit the Contact CPI SAT Customer Care Services form
- For a CPI SAT Malibu Operations RMA number: Call +1 (805) 383-1829 or email
- For a CPI SAT Orbital Systems Operations RMA number: Call +1 (972) 915-3669 or email
Spares: CPI SAT maintains a wide inventory of spare parts to support your needs. Contact your local representative.
Maintenance Agreements: CPI offers Product Maintenance Agreements, which can be customized to meet your individual requirements. Agreements can include installation, maintenance and emergency provisions.
Onsite Installation Assistance: CPI offers customer onsite installation assistance.
Training: CPI SAT offers training classes at several of its locations or at the customer's site. Classes include: operating instruction and periodic maintenance, board level replacement and troubleshooting of antenna systems.