Satcom & Medical Products: Satcom Products

Find the CPI TWTA/KPA service center nearest to you
Find the CPI SSPA service center nearest to you
Find your nearest MCL service center
Return Product Online Request Form
Register your CPI SMP satcom products online

CPI SMP's Satcom Products Group is there when and where you need it.

For TWTAs and KPAs:

Customers can call CPI's Satcom Product Group's 24 hour hotline at +1 (650) 846-3600 or toll free in the U.S. and Canada at +1 (800) 231-4818.

For CPI solid state support:

Tel: +1 (905) 873-7000. Also, please see below for SSPA and BUC service centers near you.

Maintenance Agreements

CPI offers Product Maintenance Agreements, which can be customized to meet your individual requirements. Agreements can include installation, maintenance and emergency provisions.

On-Site Installation Assistance

CPI offers customer on-site installation assistance.

Training

CPI offers training classes at CPI SMP Division: Satcom Products Group service centers or at the customer's site. Classes include: amplifier maintenance, board level replacement, troubleshooting and frequency tuning of klystron power amplifiers.

Spares

CPI SMP's Satcom Products Group maintains a wide inventory of current and out-of-production TWTs, klystrons and spare parts to support your needs. Klystrons can be purchased on a 24 to 48 hour emergency basis by dialing +1 (905) 702-2203, or +1 (800) 267-JETSAT [+1 (800) 267-5387] when the office is closed. For all other spares orders, including non-emergency klystron orders, please contact your local representative, call +1 (650) 846-3803, or email .

MCL Support

MCL customers will continue to receive the same high level of service that both MCL and CPI provide and customers know they can rely on. Please refer to the chart at the bottom of this page for MCL service locations.

TWT and Klystron Recycling and Disposal

Have a tube you would like to get rid of? CPI knows some people who can help.

CPI Regional TWTA/KPA Service Centers

The Americas

Asia and Pacific

Europe, Africa, and The Middle East

MCL Service Centers

SSPA and BUC Service Centers