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With a history of innovation, technology leadership, reliability and product and service excellence, CPI is a market share leader in its five largest markets. We’re experiencing remarkable growth. The most exciting challenges still lie ahead, and we invite you to grow with us.

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Job Description

Job Number
1242
Job Title
Sales Operations Specialist
Department
BMD : Marketing
Location
Beverly, MA
Description
We are looking for a Sales Operations Specialist to join our marketing department. The successful candidate will be primarily responsible for customer service, order processing, CRM management and logistical support for the Beverly Microwave Division of CPI.

Responsibilities include:
  • Manage CRM system including data formatting, report generation and process control.
  • Processing orders from customers in the ERP system based on input from customers and sales managers.
  • Track order status from beginning to end and be liaison with external sales and customers.
  • Provide shipment tracking - upon request.
  • Understanding of customs/duties/ITAR regulations.
  • Close cooperation with various internal departments and external sales offices.
  • Support Product Managers as needed.
Requirements
  • Bachelor's Degree in business or related discipline and five years or more of relevant experience.
  • Highly proficient in Word, Excel & JD Edwards or another Oracle based ERP.
  • Experience in Salesforce or equivalent CRM.
  • Knowledge of sales operations and logistics.
  • Excellent client relationship management.
  • Ability to prioritize and strong attention to detail.
  • Must be a U.S. Citizen.