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Job Opportunities

With a history of innovation, technology leadership, reliability and product and service excellence, CPI is a market share leader in its five largest markets. We’re experiencing remarkable growth. The most exciting challenges still lie ahead, and we invite you to grow with us.

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Job Description

Job Number
C22-27
Job Title
Desktop Support Specialist
Department
Corporate : Information Systems
Location
Plano, Texas
Description
Communications & Power Industries, (CPI), headquartered in Palo Alto, California, is a global manufacturer of electronic components and subsystems focused primarily on communications and defense markets. With a heritage of technological excellence that spans decades, CPI develops, manufactures, and globally distributes innovative and reliable technology solutions used in the generation, amplification, transmission, and reception of microwave signals for commercial and military applications. CPI serves customers in the communications, defense, medical, industrial, and scientific markets. CPI has manufacturing divisions in the United States and Canada, and sales, service, and engineering offices around the world.

This is a full-time contract position (6 months) that has the potential of becoming a regular & benefitted position based on performance. Qualified individual will be responsible for: installs, troubleshoots, and repairs of computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair
activity. May perform system setups for new hires. May require an associate degree or its equivalent.

Provides Help Desk support to end users.
Provides hardware and software technical support to office and remote users.
Configuration and upgrading of desktop and laptop hardware and software.
Responsible for daily tape backups of all servers.
Maintains computer parts inventory.
Follows all IT Policies and Procedures.
Performs other related duties as assigned.
Requirements
Requires a minimum of two years’ experience in computer hardware and software support. A+ Certification is preferred. Must have thorough knowledge of Windows operating systems and Microsoft Office. Must have in-depth technical knowledge of hardware and software. Although not a requirement Secret or Top Secret clearance is preferred for this role…

CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.