Worldwide Service and Support
Supplier Quality Clauses
Customer Satisfaction Survey
Purchase Order Terms and Conditions
Customer Service and Support Manager
Camarillo, CA
Tel: +1 (805) 383-1829 ext. 350
Fax: +1 (805) 383-1859
Email:
All returned products and materials require an Returned Materials Authorization (RMA) number before we can accept your shipment. Contact us via email, telephone or fax to obtain this number before you send anything to CPI Malibu. Along with the RMA number we will inform you of possible evaluation charges and provide detailed instructions for methods of packing and shipping your returned items.
For international customers we also require that your US Export license be current.
CPI offers Product Maintenance Agreements, which can be customized to meet your individual requirements. Agreements can include installation, maintenance and emergency provisions.
CPI offers customer on-site installation assistance.
CPI offers training classes at Malibu Division or at the customer's site. Classes include: operating instruction and periodic maintenance, board level replacement, and troubleshooting of antenna systems.
Customer Satisfaction Survey
Purchase Order Terms and Conditions
CPI Malibu is there when and where you need it:
Contact:
Roseann D’AngeloCustomer Service and Support Manager
Camarillo, CA
Tel: +1 (805) 383-1829 ext. 350
Fax: +1 (805) 383-1859
Email:
Spares:
CPI Malibu maintains a wide inventory of spare parts to support your needs. Spares may be purchased by contacting our factory office above. You may also order spare parts by contacting your local representative
Return Policy:
All returned products and materials require an Returned Materials Authorization (RMA) number before we can accept your shipment. Contact us via email, telephone or fax to obtain this number before you send anything to CPI Malibu. Along with the RMA number we will inform you of possible evaluation charges and provide detailed instructions for methods of packing and shipping your returned items.For international customers we also require that your US Export license be current.